Consumers’ participation in information-related activities on social media

Consumer Health-Related Activities on Social Media: Exploratory Study

BACKGROUND Although a number of studies have investigated how consumers use social media for health-related purposes, there is a paucity of studies in the Australian context. OBJECTIVE This study aimed to explore how Australian consumers used social media for health-related purposes, specifically how they identified social media platforms, which were used, and which health-related activities ...

User participation in software design via social media: Experiences from a case study with consumers

Identifying Event-related Bursts via Social Media Activities

Activities on social media increase at a dramatic rate. When an external event happens, there is a surge in the degree of activities related to the event. These activities may be temporally correlated with one another, but they may also capture different aspects of an event and therefore exhibit different bursty patterns. In this paper, we propose to identify event-related bursts via social med...

A study of the impact of social media on consumers

Social media have provided new opportunities to consumers to engage in social interaction on the internet. Consumers use social media, such as online communities, to generate content and to network with other users. The study of social media can also identify the advantages to be gained by business. A multidisciplinary model, building on the technology acceptance model and relevant literature o...

Consumers’ Use of UMLS Concepts on Social Media: Diabetes-Related Textual Data Analysis in Blog and Social Q&A Sites

BACKGROUND The widely known terminology gap between health professionals and health consumers hinders effective information seeking for consumers. OBJECTIVE The aim of this study was to better understand consumers' usage of medical concepts by evaluating the coverage of concepts and semantic types of the Unified Medical Language System (UMLS) on diabetes-related postings in 2 types of social ...